Key Accounts FAQ

Upgrading a company to a Key Account unlocks premium content and services

Alex avatar
Written by Alex
Updated over a week ago

What is a Key Account?

When you choose to upgrade a company to a Key Account, Databook enriches the data for that company and makes premium content and services available on the Databook web app.

What premium content is available for Key Accounts?

Premium content is customized according to the needs of your organization. Please contact us via the in-app chat tool if you are unsure what premium content is available for your organization.

Examples of premium content for a Key Account include: 

  • Strategic priorities

  • Information about executive compensation and incentives

What premium services are available for Key Accounts?

The premium services available for a Key Account are customized according to your organization's priorities. 

The services available can be viewed by clicking on the 'Request Services' button on any Company Overview page in the Databook web app. Please contact us via the in-app chat tool if you have questions about premium services.

Services may include:

  • Instant on-demand downloads of an editable PowerPoint FactPack or Executive POV deck for the target company

  • Whiteboarding call with a Databook expert, to build a point of view about the target company

Can I access premium content and services for a company chosen as a Key Account?

Yes. Databook will make Key Accounts chosen by one user at an organization available to all users at that organization.

How can I request that a company is made a Key Account?

Use the in-app chat tool to contact us and we will action this accordingly.

I still have questions about Key Accounts, what should I do?

Use the in-app chat tool to contact us with your questions. One of the Databook team will get back to you shortly.

Did this answer your question?